What Data We Collect and Why We Hold It
When you open an account with us, we collect the details you submit during registration — your name, email address, phone number and any payment wallet identifiers such as your bKash or Nagad number. When you make a deposit or withdrawal, our payment processor records the
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transaction reference, amount and the mobile wallet used — whether that is bKash, Nagad or Rocket — so we can verify the transfer and credit your account correctly. We also collect device and browser data automatically: your IP address, the type of device you use to
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reach our mobile lobby, and session cookies that keep you logged in between pages. This technical data helps us detect unusual account activity and keep your wallet secure. We do not sell your personal data to third parties. We share information only where required to process
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your payments, verify your identity, or comply with a lawful request. How long we retain your data depends on the nature of the record — transaction data is held for as long as required by applicable financial and regulatory standards in your jurisdiction. You have the
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right to request a copy of the data we hold about you or ask for corrections at any time. Your continued use of the platform in supported regions constitutes acceptance of this policy.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.